Refund Rules

Can Refund Be Claimed If The AC Fails During The Journey?

Source: As worded by Indian Railways, Government of India

Yes, passengers traveling by air conditioned class can claim refund if the AC fails enroute. You can get a refund of difference of fare for the distance the AC was not functioning.

Cancellation Charges of Train Tickets

Cancellation Charges on normal Confirmed Reserved Ticket

Ticket Type before 48 hours of train departure Between 48 hours till 6 hour

Will The Entire Amount Be Refunded Or Will I Lose Some Money?

The fare you paid for your ticket will be refunded after deducting cancellation charges.

Suppose I Am Unable To Approach The Concerned Authorities, What Do I Do?

Source: As worded by Indian Railways, Government of India

In such cases, you must obtain a Ticket Deposit Receipt (TDR) from the nearest major station within 30 days from the date of scheduled travel. You must then submit an application in the prescribed from( Printed on the back of TDR) to the Chief Commercial Manager (Refunds) of the Zonal Railway to which the Ticket Deposit Receipt-issuing station belongs.

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